PROVIDER SERVICES & SUPPORT

OUR EXPERTS ARE HERE TO HELP YOU OVERCOME YOUR BUDGETING CHALLENGES

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The Clinical Maestro Service team is a group of highly trained industry professionals who each have a minimum of 10 years of Sponsor and Service Provider experience in outsourcing, proposal management, clinical finance, and clinical operations. We are ready to ensure that your team gets maximum results using Clinical Maestro.

Professional Services

Bidding Support on Clinical Maestro SOURCE

When Sponsors issue RFPs through the Clinical Maestro platform, vendor responses come back through the Sponsor’s instance of Clinical Maestro. NO purchase is necessary by vendors to bid through the platform. Help and training are available through Strategikon to assist vendors with responses. In addition, CRO users can leverage extensive training library and videos.

To accelerate your expertise and confidence, contact us for highly personalized on-demand, train-the-trainer or group training sessions for service provider costing teams.

Inquire about Clinical Maestro SOURCE training options

Bid Benchmarking with Data Trove

Pricing intelligence before you submit a bid can make a difference between winning or losing proposals and can differentiate you from the competition. At Strategikon we understand the criticality of benchmarking data and offer 2-day turnaround bid benchmarking based on your proposal requirements. This service targets CROs who have occasional benchmarking needs and are not yet ready to license Data Trove as a subscription.

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Resource Allocation, Rate Card and Bid Benchmarking

This premium service option unites CRO industry costing experts with Data Trove technology to provide extensive consulting services regarding proposal pricing.  Typical exercise includes analyzing a sample of historical “won” or “lost” bids across different clinical stages and therapeutic areas to identify potential gaps, difference vs. industry averages in resource allocation algorithms and effort. The deliverable is usually a comprehensive gap analysis and recommendation report along with benchmark data.

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Supporting All Your Needs

On Demand Training and Extended Support

Generate your RFP budgets faster and with less effort using Clinical Maestro. Our team is here to help you figure it out or even generate a budget for you. Fast.

Premium Services and Support

A core element of Strategikon’s mission is to always deliver exceptional support. Clinical Maestro experts are just a phone call or an email away. When you choose Clinical Maestro to provide insights that lead to greater business value you also get the same day support you need to stay on schedule.

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CORE Configuration

There are several implementation options for CORE, all fully supported by our expert team.

Pre-configuration

  • Clinical Maestro is pre-configured with Data Trove (Market) tasks and customer rate card
  • Customer modifies pre-configured tasks to fit the needs

Self-configuration

  • Clinical Maestro shell (no tasks pre-loaded)
  • Customer self configures own tasks
  • Clinical Maestro provides training and support

Assisted configuration implementation

  • Clinical Maestro configures Customer tasks based on requirements

Our all inclusive configuration services include gap analyses, change management support, project management and supplemental resourcing. We also offer Expert Consulting Services to assess your current costing algorithms, cost drivers and overall bid generation processes.

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The experts at Strategikon developed Clinical Maestro out of a combination of love and frustration. The system was developed and nurtured by financial and clinical business operations executives with both Sponsor and Provider experience. Our founders believed there had to be a better way — and so they created one.

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